Terms of Service | RentalEvo

1. Acceptance of Terms

By accessing or using RentalEvo (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and HaloTech AI ("Company," "we," "us," or "our"), the operator of RentalEvo.

Your continued use of the Service following any modification to these Terms constitutes acceptance of those modifications.

2. Description of Service

RentalEvo is a cloud-based property-management platform designed for independent landlords and property managers (1–20 properties). The Service provides:

AI-assisted lease document parsing and data extraction.
Unified SMS and WhatsApp tenant communication routing per property.
Financial ledger management and Schedule E-format tax reporting.
Maintenance request tracking and work-order management.
Florida Guidance compliance reminders (see Section 4).
AI-drafted tenant communication suggestions requiring landlord approval.

The Service is provided in an early-access launch phase. Features may change, be discontinued, or be temporarily interrupted for maintenance without notice.

3. AI Features — No Legal or Financial Advice

RentalEvo uses artificial intelligence to analyze documents, generate suggested communications, surface compliance reminders, and classify financial data. AI outputs are informational tools only — they are not legal advice, financial advice, or a substitute for professional judgment. Always review AI-generated content before acting on it.

By using AI-powered features, you expressly acknowledge and agree that:

Lease extraction may be inaccurate. AI-parsed lease fields (dates, amounts, terms, penalties) may contain errors, omissions, or misinterpretations. You are solely responsible for verifying extracted data against original documents before relying on it.
Draft communications require your review. AI-generated tenant reply suggestions may be inappropriate, factually incorrect, or legally inadvisable. You must review and approve every draft before it is sent.
Financial categorization may be incorrect. AI-assisted ledger categorization and Schedule E classifications are not prepared by a licensed accountant or tax professional. Consult a CPA before filing tax returns.
RentalEvo is not a law firm. Nothing in the Service constitutes the practice of law or creates an attorney-client relationship of any kind.

4. Florida Guidance — Compliance Tools, Not Legal Counsel

The Florida Guidance feature surfaces informational reminders based on Florida Statutes Chapter 83. These reminders are not legal advice and are not guaranteed to be complete, current, or legally sufficient for your specific situation. You remain solely and fully responsible for compliance with all applicable federal, state, and local laws.

You expressly acknowledge and agree that:

Florida Guidance reminders are convenience tools based on general statutory provisions and do not account for local ordinances, lease-specific terms, or the particular facts of your tenancy.
Missed, delayed, incorrect, or absent compliance reminders do not give rise to any claim, liability, or obligation on the part of HaloTech AI.
You should consult a licensed Florida attorney before serving notices, initiating eviction proceedings, making security deposit decisions, or taking any legally consequential action with respect to a tenancy.
RentalEvo's Florida Guidance feature does not constitute and shall not be construed as legal representation, a legal opinion, or legal advice under Florida Bar rules or any other applicable professional standards.

5. Eligibility & Account Registration

You must be at least 18 years old and legally authorized to enter into contracts in your jurisdiction to use the Service. By registering, you confirm that all information you provide is accurate and that you will keep it current.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use at contact@rentalevo.com.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of these Terms.
Upload, transmit, or distribute content that is defamatory, fraudulent, harassing, or that infringes on any intellectual property rights.
Use the Service to send unsolicited commercial messages (spam) or to contact individuals without a legitimate landlord-tenant relationship.
Attempt to gain unauthorized access to the Service, its servers, databases, or any related systems or networks.
Reverse engineer, decompile, disassemble, or otherwise attempt to extract the source code, algorithms, or underlying models of the platform.
Resell, sublicense, or provide access to the Service to third parties without prior written consent from HaloTech AI.
Use the Service in any way that violates the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or any applicable telecommunications law.

7. Your Content & Data

You retain ownership of all content you upload to the Service ("Your Content"), including lease documents, financial records, and communication data.

By using the Service, you grant HaloTech AI a limited, non-exclusive, royalty-free license to process Your Content solely as necessary to provide and improve the Service. We will not use Your Content to train AI models or for any advertising purpose.

You represent and warrant that: (a) you have all rights necessary to upload Your Content; (b) Your Content does not violate any applicable law or third-party rights; and (c) any personal data of your tenants included in Your Content has been collected with appropriate consent and in compliance with applicable privacy laws.

8. Tenant Data & Privacy Compliance

As a landlord or property manager, you may process personal data belonging to your tenants through the Service. You are solely responsible for ensuring your collection, use, and retention of tenant data complies with all applicable laws, including the Florida Information Protection Act (FIPA), the Telephone Consumer Protection Act (TCPA), and any other federal or state regulations.

You are responsible for obtaining appropriate consent from tenants for SMS communications facilitated through the Service, in compliance with the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations. WhatsApp communications are subject to Meta's separate messaging policies and require independent consent from tenants in accordance with applicable WhatsApp Business API terms. HaloTech AI is not liable for any TCPA violations or WhatsApp policy violations arising from your use of the messaging features.

HaloTech AI acts as a data processor on your behalf for tenant data you upload or generate through the Service. Our handling of that data is governed by our Privacy Policy.

9. Third-Party Services

RentalEvo integrates with the following third-party services to deliver core functionality:

Twilio — SMS and WhatsApp message delivery.
OpenAI — AI language model features (lease parsing, AI concierge, draft replies).
Google Cloud / Firestore — Database, file storage, and authentication.
Resend — Transactional email delivery.

HaloTech AI is not responsible for the availability, performance, data practices, or terms of these third-party services. Their outages, errors, price changes, or discontinuation of service may affect the availability of features within RentalEvo without giving rise to any claim against HaloTech AI. You agree to comply with the terms of service of these providers to the extent applicable to your use.

10. Subscription & Payment

Certain features of the Service require a paid subscription. Pricing and plan details are displayed at the time of purchase or upgrade. By subscribing, you authorize us to charge the payment method on file at the applicable rate.

Free plans are available with limited features. No credit card is required to start.
Launch pricing: Pro plan access is currently provided at no charge during our launch phase. We reserve the right to transition to paid pricing upon 30 days' written notice to active users.
Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period.
Refunds: We do not offer refunds for partial billing periods unless required by applicable law.
Plan changes: We reserve the right to modify pricing, plan limits, and included features with 30 days' prior notice to active subscribers.

11. Intellectual Property

The Service — including its software, design, trademarks, trade names, AI models, prompts, and all content created by HaloTech AI — is owned by HaloTech AI and protected by U.S. and international intellectual property laws. These Terms do not grant you any right to use our trademarks, trade names, or logos without prior written permission.

Feedback or suggestions you provide regarding the Service may be used by HaloTech AI without obligation or compensation to you.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. HALOTECH AI DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) AI-GENERATED OUTPUTS — INCLUDING LEASE EXTRACTIONS, DRAFT COMMUNICATIONS, COMPLIANCE REMINDERS, AND FINANCIAL CATEGORIZATIONS — WILL BE ACCURATE, COMPLETE, OR LEGALLY SUFFICIENT; (C) FLORIDA GUIDANCE REMINDERS WILL REFLECT CURRENT LAW OR APPLY CORRECTLY TO YOUR SPECIFIC CIRCUMSTANCES; (D) SMS OR WHATSAPP MESSAGES WILL BE DELIVERED TIMELY OR AT ALL; OR (E) ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.

No advice, output, or information — whether oral or written — obtained from HaloTech AI or through the Service shall create any warranty not expressly stated in these Terms.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HALOTECH AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE SERVICE, EVEN IF HALOTECH AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Without limiting the foregoing, HaloTech AI expressly excludes liability for:

Missed, untimely, or incorrect Florida statutory notice deadlines (3-day, 7-day, or otherwise).
Failed, defective, or invalid eviction proceedings due to procedural non-compliance.
Security deposit disputes, wrongful retention claims, or forfeiture under Florida Statutes § 83.49.
Any tenant-landlord dispute, arbitration, or litigation of any nature.
Regulatory fines, penalties, attorney fees, or court costs arising from your tenancies.
Inaccurate AI lease data extraction causing financial or legal harm.
AI-drafted tenant communications that damage tenant relationships or create legal exposure.
SMS or WhatsApp delivery failures, delays, or misdirected messages via Twilio or any carrier.
Outages or errors in OpenAI, Google Cloud, Resend, Twilio, or any other third-party service.
Loss of rent income, vacancy losses, or property damage of any kind.
Errors in Schedule E tax exports or financial ledger categorization.
Data loss arising from force majeure events or third-party infrastructure failures.
Any reliance on Florida Guidance compliance reminders that proves legally insufficient.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO HALOTECH AI IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS (USD $100). THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, AND STATUTORY CLAIMS.

14. Indemnification

You agree to indemnify, defend, and hold harmless HaloTech AI and its officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

Your use of the Service or any feature thereof.
Your Content, including any tenant personal data you upload or process.
Your violation of these Terms or any applicable law or regulation.
Any dispute between you and your tenants, including eviction proceedings, security deposit disputes, or habitability claims.
Your violation of any third-party rights, including privacy or intellectual property rights.
Any TCPA, CAN-SPAM, or other telecommunications law violation arising from your use of the messaging features.

15. Force Majeure

HaloTech AI shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, riot, government action, internet or telecommunications outages, cyberattacks, power failures, or failures of third-party infrastructure providers (including Google Cloud, Twilio, and OpenAI).

16. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access immediately and without notice if you violate these Terms, engage in fraudulent activity, abuse the Service or our team, or if required by law or third-party service requirements.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 90 days following termination to allow export, after which it will be deleted in accordance with our Privacy Policy. Sections 3, 4, 7, 11–15, and 17–19 survive termination.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law provisions. Subject to the arbitration agreement below, any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, conducted in Miami-Dade County, Florida. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND HALOTECH AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

JURY TRIAL WAIVER. EACH PARTY HEREBY IRREVOCABLY WAIVES ANY AND ALL RIGHTS TO TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR CLAIM OF ANY NATURE ARISING IN CONNECTION WITH OR IN ANY WAY RELATED TO OR ARISING OUT OF THESE TERMS OR THE SERVICE.

18. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email to your registered address or via a prominent in-app notice at least 14 days before they take effect. Non-material changes (e.g., formatting, clarifications) may take effect immediately. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

19. Entire Agreement & Severability

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HaloTech AI regarding the Service and supersede all prior agreements, understandings, or representations. If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

20. Contact

For questions about these Terms, contact us at:

HaloTech AI — RentalEvo
legal@rentalevo.com